We're Here to Help

Customer Care & Support

Have questions regarding sheet sizing, outlet grounding setup, order fulfillment, or the 90-day guarantee? Our North Canton, OH support team is here to assist you.

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Phone Inquiries

Call our dedicated toll-free customer care line for direct order or technical support.

(330) 642-4364 Mon–Fri: 9:00 AM – 5:00 PM EST
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Email Support

Send our specialist team an email. We typically respond within 12 to 24 business hours.

hello@velinsleep.com 24/7 Ticket Submission
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Headquarters & Fulfillment

Official merchant operating facility and corporate distribution center:

Velin Sleep Brand Operations
1200 N. Main Street, Suite 400
North Canton, OH 44720
United States
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90-Day Money-Back Guarantee

Every order is backed by our complete 90-day trial (less S&H). If you need to request return authorization or track a return, simply contact us via phone or email above.

Send a Direct Message

Fill out the form below and a grounding specialist will follow up promptly.